1. What isn’t covered by the warranty?

• Improperly operated devices
  
• Lost or stolen products
  
• Purchases made over 12 months ago (unless otherwise stated)
  
• Non-quality-related issues
  
• Free products

2. When does the warranty begin?

• It begins the day you place your order.

3. How do I claim the warranty?

• If you believe the item is defective and under warranty, please contact us at service@tonstep.com

4. Will the warranty be renewed if my product is replaced?

• The warranty continues from the date of your original purchase. It won’t be renewed after a replacement has been provided.