Shipping Policy
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
Free Shipping Over $59.
How long does delivery take?
USA Marketing--- 7-20 Business Days
Non-USA Marketing ---7-20 Business Days
Shipping Fee
Standard Shipping (7-20 Business Days) $7.99
VIP Shipping (5-14 Business Days) $19.99
I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product have been in delivery.
What do I need to do when I received a different product than what I ordered?
Please contact customer support at service@tonstep.com.
Note: Affected by Covid-19, there will be some delay on the delivery.